Cookie Policy

This Cookie Policy explains how Prism Casino uses cookies and similar technologies on our website (the “Site”) to keep pages working properly, protect accounts, measure performance, and tailor your experience. It also explains how you can control cookies through your browser or device settings.

This policy should be read together with our Privacy Policy and other notices presented on the Site. If you are looking for brand details, you can also visit our Prism Casino page.

Cookies, Explained in Plain English

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help the website remember information about your visit - like your login status, language preferences, and security checks - so the Site can run smoothly and consistently.

We may also use similar technologies (such as pixels, SDKs, or local storage). For simplicity, this policy refers to all of these as “cookies.”

How Cookies Power a Better Site Experience

Cookies support key functions that make the Site easier and safer to use, including:

• Keeping you signed in (when applicable) and maintaining session stability
• Protecting against fraud, suspicious logins, and automated abuse
• Saving preferences so you do not need to re-enter settings repeatedly
• Understanding what pages load quickly, what features are used, and where errors occur
• Measuring the effectiveness of promotions and on-site content so we can improve relevance

Some cookies are strictly necessary for the Site to operate. Others are optional and are used only when permitted by your consent preferences (where required by law).

The Cookie Types We May Use

We use different categories of cookies depending on the purpose.

Essential Cookies - Site Access, Security, and Core Functions

Essential cookies are required for the Site to function. They help with actions like:

• Page navigation and basic feature access
• Security controls and fraud prevention
• Load balancing and performance routing
• Remembering your cookie consent choices

If you block these cookies, parts of the Site may not work correctly, and certain features may become unavailable.

Functional Cookies - Your Settings, Remembered

Functional cookies help the Site remember choices you make, such as:

• Language and regional preferences
• Display settings and convenience features
• Previously selected options that reduce repeated inputs

Disabling these cookies will not usually break the Site, but it may reduce convenience and personalization.

Performance and Analytics Cookies - What’s Working (and What Isn’t)

Performance cookies help us understand how the Site is being used so we can improve it. These cookies may collect information such as:

• Which pages are visited most often
• How users move through the Site
• Whether pages load correctly or errors occur
• Approximate location information (for example, at the city or region level)

We use this information in aggregated form to improve usability, stability, and speed.

Marketing Cookies - Relevant Offers and Smarter Messaging

Marketing cookies may be used to:

• Show more relevant content and offers
• Measure the success of promotions and campaigns
• Limit how often you see the same message
• Support advertising and attribution across websites or platforms (where applicable)

If you disable marketing cookies, you may still see promotions, but they may be less relevant and less consistent across devices or sessions.

First-Party vs. Third-Party Cookies

Some cookies are set by Prism Casino (first-party cookies). Others are set by third parties that provide services we use (third-party cookies), such as:

• Analytics and site performance measurement providers
• Security and fraud-prevention partners
• Customer support tools (for example, chat services)
• Advertising and campaign measurement partners (where used)

Third parties may process data according to their own privacy policies. We aim to work with providers that follow recognized privacy and security standards and only use them for legitimate business purposes.

Cookie Consent and Your Choices

Depending on your location, you may see a cookie banner or preference tool that lets you accept or reject non-essential cookies. Your choices can typically be updated later by revisiting the cookie settings option on the Site (when available) or by changing your browser settings.

Essential cookies are generally used by default because they are needed to operate the Site, help prevent fraud, and support account security.

How to Manage, Disable, or Delete Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Delete all cookies or cookies for specific sites
• Block cookies entirely or block third-party cookies only
• Set rules to clear cookies when you close the browser

If you disable cookies, you may experience issues such as:

• Certain pages not loading correctly
• Features failing to work as intended
• Preferences not being saved
• Extra security prompts or repeated logins

Instructions vary by browser. Check your browser’s Help section for the most accurate steps.

Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) setting. Because there is no universally accepted standard for how websites must respond to DNT signals, the Site may not respond to DNT in a consistent way across all environments.

How Long Cookies Stay on Your Device

Some cookies are session-based and expire when you close your browser. Others are persistent and remain on your device until they expire or you delete them. How long a cookie lasts depends on its purpose (for example, keeping you signed in, remembering preferences, or measuring site performance over time).

Policy Updates - When This Page Changes

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we update it, we will revise the content on this page and may provide additional notice where required.

Contact Us About Cookies and Privacy

If you have questions about this Cookie Policy or how cookies are used on Prism Casino, contact our support team:

• Email: help@prismcasino.com
• Phone: 1-844-334-6619

You can also check our FAQ and chat options on the Site for quicker help with common requests, including guidance on cookie settings and troubleshooting.